Council has an ongoing program to audit bins to ensure that our records match the number of bins that are at a property.

The audit includes recording bin types, sizes and serial numbers. Bin auditors may also be door knocking and taking photos of the bins.

Any information obtained during these audits will only be used for Council’s information and will not be shared or made public.

Council also has a Gold Star Bin Education Program which involves visual checks of household recycling and food organics and garden organics (FOGO) bins, and the provision of educational feedback tags.

You can submit a request online to Order, Repair, Swap or Cancel Bins. Or you can call us on 9262 6333 if you would like to discuss the bins at your property.