The Office of the Valuer-General Victoria sits within the Department of Environment, Land, Water and Planning.

The Valuer-General is responsible for overseeing valuations, including property valuations, on behalf of the state government.

Council uses Capital Improved Value (CIV) as its valuation basis for rating.

CIV represents the market value of the property, including land, buildings and other improvements.

You can find out how your rates are calculated from our Rates page.

The valuation for each property are shown on the front of the Valuation and Rate Notice.

Factors considered when valuing a property include:

• property location
• size of your property, both land and buildings
• property sales within the area at the time of re-valuation
• type of building (for example, brick, weatherboard)
• age of the buildings

New valuations do not cause a change in the overall rate income to the municipality. They redistribute the amount of rates across individual properties.

If an amendment is made during the year to the valuation to include any changes to the property, you may need to pay additional rates.

These changes could include:

• construction of new buildings
• alterations
• additions
• demolitions
• subdivision
• consolidation
• changes in the use of land
• zoning changes or the granting of a planning permit

In this case, we will issue a supplementary valuation and rate notice.

If you feel the value disclosed on your valuation and rate notice is not a correct reflection of its market value, as at the date on the notice (1 January 2024), you can lodge a valuation objection.

If you want to discuss your valuation prior to lodging an objection you can submit a property valuation enquiry.

You must lodge your valuation objection with Council within two months of the date the valuation and rate notice was issued. 

The objection period for the Whitehorse City Council will finish at close of business on Monday 18 November 2024.  Should you wish to discuss your valuations with a Valuer-General Victoria appointed valuation contractor after this date, you may still do so.

You may lodge your valuation objection with Council either:

• Online via the Valuer-General Victoria rating valuation objections portal or
• Downloading and completing the objection form

Valuer-General Victoria rating valuation objections portal

Access the rating valuation objections portal to submit your valuation objection

You will need the following information from the Valuation and Rate Notice:

• Assessment Number
• Site Value 
• Capital Improved Value 
• Net Annual Value 
• Issue Date

Council does not determine the valuation objection, it is determined by the valuer appointed by the Valuer-General Victoria, who has four months to determine the objection.

Lodging an objection to a valuation is a formal administrative process governed by law and recognised by the Victorian Civil and Administrative Tribunal (VCAT) -Land Valuation.

Rates must be paid by the due date.

Regardless of any objection to the valuation, rates must be paid as assessed by the due date, otherwise interest may be charged.