This page is designed to support parents and carers with information and resources. 

Whitehorse Council Youth Workers are available to provide online or phone support to young people, parents and carers which are delivered via a 30min session and will focus on practical wellbeing strategies, general support and referral (NB support is not suitable for acute or crisis care).
Session bookings can be made Monday – Friday, 9am – 5pm by emailing youth.worker@whitehorse.vic.gov.au or calling 9898 9340.

To find out more on how to access our video chat, contact Youth Workers: 
Phone: 9898 9340
Email: youth.worker@whitehorse.vic.gov.au
Facebook: facebook.com/YouthConneXions

Eastern Health ICYMHS

ICYMHS is one of thirteen Specialist Mental Health Services in Victoria for children and young people up to the age of 24 years who are displaying symptoms of psychiatric disorder or severe emotional and behavioural disturbance.

The service is available to families who live in the central and outer eastern region of Melbourne.

The aim of Eastern Health ICYMHS is to reduce the extent and severity of mental health problems in infants, children and young people in our community.

As ICYMHS is a specialist mental health service, it is recommended that the following supports are considered before contacting us:

• visiting your GP
• speaking with the school welfare coordinator
• contacting community support services

When speaking with one of our Access clinicians about making a referral, a number of questions will be asked in detail to understand current concerns, what is needed and who can best provide it. This may mean offering alternative referral options to ICYMHS. If ICYMHS is identified as the best service, an Initial Consultation will generally be offered to the child/young person and their family, at one of our community clinics. 

An initial Consultation (IC) is a single session that aims to develop a greater understanding of the issues and to develop with the child/young person and their family, a clear plan about how CYMHS will work together with them to best meet the mental health needs of the child or young person.

ParentLine - 13 22 89
Parentline is a phone service for parents and carers of children from birth to 18 years old. We offer confidential and anonymous counselling and support on parenting issues.

ParentZone
Parentzone offers and parents an opportunity to develop and strengthen their parenting skills and create positive change in their family.  Parentzone programs cater to all ages and stages from newborns to teenagers.  Phone: 1800 809 722 or 9721 3646..

Prevention United
A free online parenting program for parents and guardians of a teenager aged 12 to 17 who live in Australia. Protect your teenager's mental wellbeing and reduce their risk of experiencing depression and anxiety.

Raising Children Network
Raisingchildren provides ad-free parenting videos, articles and apps backed by Australian experts.

“Reach Out” Parents Discussion Forum
A Parents peer-support communities are there to share stories and connect with others about how they are feeling, exchange wellbeing and self-care tips and support those struggling with their mental health during this crisis.

Relationships Australia
Relationships Australia is a provider of specialist family and relationship services.  They offer a range of counselling services which are available on-line and over the phone. 

Supporting young people and their use of technology 

eSafety Commissioner 
The eSafety Commissioner has created a tip sheet for parents and carers to support children to stay safe online.

“Reach Out” Supporting your teenager and technology resources
ReachOut Australia have created some great resources for parents to support their young people with their usage of technology. 

Some top tips on what you can do to help your teenager manage technology.