The safety of children and young people is everyone’s responsibility. 

If a child's or young person’s immediate safety is compromised or they are in immediate risk of danger or harm, please call the Police on 000 (triple zero).

For any other child safety concerns, contact Child Protection on 1300 360 452 or 13 12 78 after hours.

Concerns about conduct at Whitehorse City Council

If you have concerns about conduct involving a child, by a Whitehorse City Council employee, volunteer, contractor or anyone working in a Council facility or on behalf of the Council, please contact us via:

• email childsafety@whitehorse.vic.gov.au
• or call 03 9262 6333 and ask to speak to our Internal Response Team.

If you speak a language other than English, you can call the Translating and Interpreting Service (TIS) on 131 450.

You can also report your concerns about the conduct of any workforce member to the Commission for Children and Young People via:

• a reportable allegation Commission for Children and Young People webform
• email contact@ccyp.vic.gov.au
• or call 1300 78 29 78

All reports made to Whitehorse City Council will be treated seriously and responded to in accordance with our legal obligations.

Complaints

This video explains how a child or young person can make a complaint about a Council service, program, event or place. 

If your concern is related to the following visit our Feedback, Compliments and Complaints page:

• A complaint about a Council service, program or event
• A complaint about the way a prior concern was handled
• The conduct of a child or young person at a Whitehorse City Council service, program or event
• General concerns about the safety of a group of children or young people at a Council service, program or event