This video explains how a child or young person can make a complaint about a Council service, program, event or place.

  
Support for children and young people

Kids Helpline is a free 24/7, private counselling service specifically for children and young people aged 5 to 25 years. They can be contacted for any reason via online chat, phone, or email.

Support for parents and carers

Parents and carers frequently choose activities, services or programs for children. To be informed about what makes a welcome and safe activity or service, and to learn more about keeping children safe, the following resources can be of assistance.

• What to look for in a child safe organisation
   
• Teaching your child to keep themselves safe
   
• Information about the indicators of abuse and the impacts it has on children
   
• A guide for Aboriginal and Torres Strait Islander parents and carers
   
• Information on cultural differences and conflict
   
• Advice for parents and carers on how to help children have safe experiences online
   
• What is child abuse and neglect?
   
• How to respond when a child discloses abuse 

Community partners and organisations

Council is committed to ensuring that everyone who works or partners with us or uses our facilities - including community groups, sporting clubs, hirers, contractors, suppliers - know that keeping children and young people safe is everyone’s responsibility.