Whitehorse News - May 2023

The Federal Government has announced a new provider to deliver meals to older residents in Whitehorse.

Importantly, the new Whitehorse Meals on Wheels will continue to be more than just a meal. Volunteers will continue to be an integral part of the meals service, along with social contact. This decision recognises the importance of regular contact with a friendly face and local community connections, as well as nutritious meals. 

Whitehorse City Council Mayor, Cr Mark Lane said, “We are thrilled that the meals provider appointed by the Commonwealth brings the same commitment to social connection and volunteer involvement that Council has facilitated until now. Council is already working in partnership with Whitehorse Meals on Wheels to support a successful implementation and smooth transition for our clients by 30 June 2023. We are proud that Whitehorse is one of the first sites under this model, with a view to demonstrating that different levels of government, service providers and community volunteers can work together for great outcomes for our valued older residents.” 

Council is contacting our current Meals on Wheels clients and volunteers to keep them informed and to help them make a smooth transition to the new operator. 

Interested in volunteering? 

Anyone interested in volunteering with the new Whitehorse Meals on Wheels can sign up for information on their website or contact 1800 718 326 to register their interest.

Council cannot share information about Whitehorse volunteers with the new provider so it is important that interested volunteers contact the new provider directly.

In-home Care Service Transition

Council is pleased that new providers for other aged care services have also been announced. This group of providers will provide comprehensive coverage of the services Council has provided until now. 

It is encouraging that these providers are already providing services in Melbourne’s east. We also appreciate that there are providers who are dedicated to serving clients in a way that reflects their cultural background.

Our clients have been sent letters with more details on the service types each of the providers will be offering and explaining the next steps. The letter also ask clients for their preferences.

The new service providers that have been appointed by the Commonwealth are Link Community Transport Inc., Health Ability formerly Carrington Health, Uniting AgeWell Limited, Fronditha Care, Australian Multicultural Community Services and Access Health & Community.